I’m a consultant in distance and online education, specialising in student support and retention. I’ve worked in distance education for more than 40 years, at the UK Open University, London University International Programmes, and the Open Polytechnic of New Zealand. I’ve given seminars, workshops and keynote lectures in 17 countries and I’m a Student Support Expert for the Empower project of the European Association of Distance Teaching Universities.

‘This website contains some of my most important articles and presentations, as well as helpful support advice for online tutors and students, all of which is freely available.’